Returns & Exchanges
If you are not 100% satisfied with your CRKD purchase, you can return your item within 30 days of delivery for a full refund or exchange.
1
Initiate Request
Visit our online returns portal with your order number and email address to start the process.
2
Pack Your Item
Place the product in its original packaging with all included accessories and manuals.
3
Attach Label
Print the prepaid shipping label provided by our support team and secure it to the outside of your package.
4
Receive Refund
Once our warehouse inspects the return, your refund will be processed to the original payment method within 5-7 business days.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing